Monday, October 27, 2014

A Quick Update & Insurance

Hi all!

Sorry I've been so slow with uploading. I've got a heap of stuff going at the moment between school and work and personal projects so I've had minimal time to blog. I have been keeping up to date with my vlogs though surprisingly.

I will be making a full length post about insurance like my one on accepting your offer but it might take a few days/weeks. In the meantime, if you need help with insurance now, I made a video about it a week or two ago. Go have a watch and I promise my written explanation is on it's way.

- Lily


Monday, October 20, 2014

Important Stuff: Your Offer

Hi all!

In this post we'll go through receiving your offer and what you need to do to accept it. Before we begin though if you'd prefer to watch me talk rather than read all this information then my video on accepting your offer is below.



Let's get right to it!

So you check your emails and you see this:


First of all, CONGRATULATIONS. Take a minute to freak out, call your family, cry a little. It's all justified and very normal. But once you've gotten over the excitement it's time to get down to business. Your email should look a little something like this:


Now a lot of the stuff in this email is very important. So let's take catalog, shall we?

Firstly, it lists the things you have to do. 1) Accept your offer. 2) Upload your documents.

It also gives you a very definite time limit of 14 days. You have two weeks to complete those two steps or Disney will think you are no longer interested and pull you from the program.

Thirdly, it tells you that once you get to your offer letter you MUST print out a copy for you to use when you apply for your visa.

And lastly, it contains a link to the Offer Portal.

Accept Your Offer:


After you've read through the email and made sure you understand then you can click the Offer Portal link. This will open a page where you have to click on another link. This entire process involves a lot and a LOT of link clicking.

A little window will pop up and display your offers. There isn't much of importance here except over on the right it will state the date that your offer portal will expire. After this date you can no longer access the offer letter so you need to make absolutely sure that you've printed/downloaded everything you need before the portal expires.

The offer letter has a lot of important information in it including: your arrival and departure dates, your pay rate, your role, insurance requirements, visa policy, background check policy, International Recruiting's contact details and legal conditions of employment.

The offer letter also contains a link to the immigration documents. I strongly advise that you print these or download them as the last three pages are a step by step instructions to completing the visa process. If your offer letter expired before you got the chance to view it I have hosted a copy of the immigration documents here.

Once you've had a good read of your offer letter and the immigration documents you can scroll down and, using the drop down list and confirmation box, accept your offer.

Upload Your Documents:


Let's be abundantly clear here. The only documents that you need to upload within the 14 day period are the five documents that Disney has already asked you for. These are:

- Address information
- Emergency contact information
- Visa appointment information (only where the consulate is)
- Proof Of Student Status Form
- Passport scan

Once you have accepted your offer Disney will add two new items to your DOC. These DO NOT have to uploaded within the 14 days.

If there is anything wrong with/missing from your DOC, Disney will send you an email urging you to fix the problem and upload the documents required before the 14 day window closes.

For more information on what to do for DOC my post on it is here

Next Step To Accept:



Around an hour and a half after you've accepted your offer through your offer letter you will receive another email from Disney that looks a little something like this:



This is the second and last email that contains steps to be completed within the 14 days. If you've already accepted your offer in the offer letter (which you will have if you've received this email) and uploaded your documents then paying the program assessment fee is the last thing you must do within the 14 days for you to have officially accepted your offer.

This email contains a few important pieces of information. Firstly, your candidate ID number. Secondly, the link to the site where you pay your fees. And lastly, a repetition of the deadline just in case you've forgotten. 

Submit Your Program Fees:


Once you've read over the email and maybe even taken note of your Candidate ID you can go ahead and click the link (there are those damn links again). 

You'll be taken to a page where you have to log in using your last name and Candidate ID. 

The next page asks you for your gender. At one stage in the application you were asked your gender but you weren't obligated to supply it. Here you must provide your gender to proceed.

On the next page you are asked for your card details and billing address. You only need to fill in your billing address if it is different to the residential address you have already supplied to Disney. 

If your payment is accepted then you'll be taken to a confirmation page. You MUST print this and bring it to check-in. You should also receive an email with similar confirmation information in it. 


Welcome To The Team!


If you've accepted your offer, payed your fees and uploaded all of the necessary documents then you will receive your 'Welcome to the Team' email.


 Congratulations! You've officially accepted your offer. 

This email also has links to the Onboarding website where you can view anything from information on housing complexes to the Disney Look guidelines but you can read these at your leisure. For the moment just revel in the excitement that you are officially on your way to being a Disney cast member. 

- Lily

P.s. On the same day I accepted my offer I also bought my health insurance and ordered a police background check. Both of which I will cover in the coming days or weeks.